07841 976377 hello@lawnify.co.uk

ANSWERS

Artificial Grass FAQs

Everything people ask us about artificial grass, our process, prices and guarantees. Can’t see your question? Get in touch.

About Lawnify

What makes Lawnify different from other artificial grass companies?
Lawnify offers a seamless and transparent process, from our instant online calculator to hassle-free installation. We plant a tree for every square metre of grass installed and provide a price-beating guarantee for our leading competitors.
Where does Lawnify operate?
Our head office is based in Bracknell, however we offer our artificial grass installation services across Berkshire and the surrounding areas. We are constantly expanding our operating areas, so be sure to check our ‘areas we cover’ page.
How can I contact Lawnify?
You can reach us via email at hello@lawnify.co.uk, submitting a form on our contact us page, or call us on 07841 976377.
What types of projects does Lawnify handle?
We specialise in residential gardens, commercial spaces, play areas, pet-friendly lawns, and even custom projects like rooftop gardens or putting greens.
How experienced is the Lawnify team?
Our team includes experts with over 12 years of experience in gardening, landscaping, and artificial grass installation, ensuring professional results every time.

Process

How does the online instant calculator work?
The calculator asks for the size of the area you want to cover and a few questions, then gives you an instant quote tailored to your needs. Our calculator is not like others, the quote is accurate depending on your requirements. We do not just give a generic ‘per sqm’ price.
What happens during a survey?
A surveyor will visit your property to confirm measurements, show grass samples, and answer any questions. Most surveys take 15–30 minutes, and 96% of quotes remain the same as the online estimate. For more information, please see ‘What Happens During an Artificial Grass Survey’.
Can I book a survey online?
Yes, once you’ve used the calculator to work out the cost of artificial grass, you can easily book a survey appointment through our website.
Can I customise the artificial grass options provided in the quote?
Absolutely! During the survey, you’ll have the chance to explore additional grass options and make any changes to suit your preferences.
Do I need to be home for the survey?
Yes, but don’t worry, we’ll give you an appointment and not a timeslot.
How soon after the survey can installation begin?
This depends on our schedule and your availability, but most installations can be booked within 1–2 weeks of the survey.

Installation

How long does artificial grass installation take?
Most installations are completed in 1–2 days, depending on the size and complexity of the project.
What is included in the installation process?
Our installation includes site preparation, laying a weed membrane, compacting an aggregate base, securing edges, laying the grass, and finishing with sand infill and brushing.
Do you remove the existing grass or soil?
Yes, we remove any existing grass, soil, or debris as part of our preparation process.
Can artificial grass be installed on uneven surfaces?
Yes, but the area must be levelled during the preparation stage. Our team will ensure a smooth and even finish. If you have slopes or hills, these will not need to be levelled.
What happens if it rains on installation day?
We can typically proceed with installation in light rain, but severe weather may require rescheduling to ensure quality results.
Can artificial grass be installed indoors?
Yes, artificial grass can be used for indoor projects, such as playrooms, gyms, or event spaces.

After Care

How do I clean my artificial grass?
Rinse your grass occasionally with water, brush it regularly to keep the fibres upright, and remove debris like leaves or twigs. Read more.
How do I keep my artificial grass odour-free if I have pets?
Clean pet mess promptly, rinse with water, and use an artificial grass disinfectant or odour-neutralising product for added hygiene.
Does artificial grass require any special maintenance?
It’s low-maintenance but benefits from occasional brushing, cleaning, and an annual professional deep clean for the best results.
How do I remove moss or algae from artificial grass?
Moss or algae can be treated with a gentle moss-killing solution designed for artificial grass. Avoid harsh chemicals that may damage the fibres.
Can I use artificial grass cleaning products?
Yes, there are specific cleaning products available for artificial grass that help maintain hygiene and freshness without damaging the material.
What tools should I use to maintain my artificial grass?
A stiff-bristled brush, a garden hose, and a leaf blower or vacuum are typically all you need for maintenance.

General Artificial Grass

Can artificial grass be used in all weather conditions?
Yes, artificial grass is designed to withstand all weather conditions, including rain, snow, and sun.
Is artificial grass safe for children and pets?
Absolutely. Our grass is non-toxic, durable, and soft, making it safe for children to play on and suitable for pets.
Does artificial grass drain water effectively?
Yes, it is designed with a porous backing and a proper base layer to allow water to drain quickly, preventing pooling.
How long does artificial grass last?
With proper care, artificial grass can last 10–15 years or more, depending on usage and maintenance.
Does artificial grass get hot in the sun?
Artificial grass can become warm in direct sunlight, but rinsing it with water will quickly cool it down.
Can artificial grass fade over time?
Our grass is UV-stabilised to resist fading, ensuring it stays vibrant for years, even in sunny conditions.
Is artificial grass safe for people with allergies?
Yes, artificial grass eliminates pollen and other allergens commonly associated with natural grass, making it ideal for allergy sufferers.

Sustainability

How does Lawnify contribute to sustainability?
For every square metre of artificial grass we install, we plant a tree. This initiative helps offset environmental impact and supports global reforestation.
Is artificial grass eco-friendly?
Yes and no, artificial grass reduces water usage, eliminates the need for harmful fertilisers and pesticides, and requires no mowing, which lowers emissions. However, you also need to consider that it is made of plastic.
What happens to artificial grass at the end of its life?
Artificial grass can be recycled, and we are committed to finding eco-friendly disposal solutions as part of our sustainability efforts.

Costs and Guarantees

How does your price-beating guarantee work?
We guarantee to beat quotes from our biggest competitors for a like-for-like service. Simply provide us with a formal quote, and we’ll match or beat the price. Read more
Are there hidden costs in the quote?
No, our quotes are transparent and all-inclusive, covering installation, materials, and labour. On rare occasions, we may need to adjust a quote provided by our instant quote calculator once a surveyor has visited.
What guarantees do you offer?
We provide a 10-year guarantee on all artificial grass products and a 1-year guarantee on our workmanship.
How much does artificial grass installation cost?
Costs vary depending on the size of the area and the type of grass selected. Typically installation and material costs (excluding grass) range from £40/sqm all the way up to £80/sqm. The cost of grass can vary from £9.99/sqm to £30/sqm. Use our instant online calculator for a tailored quote.
Do you offer financing or payment plans?
At this time, we do not offer financing, but we provide clear, competitive pricing with no hidden costs.
What is included in the price quoted?
Our quotes are comprehensive and include site preparation, materials, installation, and finishing work. There are no hidden charges.
What if I find a cheaper quote after installation?
Our price-beating guarantee applies before installation. Once your grass is installed, the agreed price is final.

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